PRIVACY POLICY

STLFLIX PRODUTOS DIGITAIS LTDA
Last updated: October 2025

1. Introduction

This Privacy Policy (“Policy”) describes how STLFLIX PRODUTOS DIGITAIS LTDA (“STLFLIX”, “we”, “our”, or “us”), registered under CNPJ No. 43.939.351/0001-75, collects, uses, stores, and protects your personal information (“Personal Data”) when you interact with our websites, platforms, and services — including STLFLIX, STL Academy, and STL-AI — or participate in promotional campaigns such as the Black Friday 2025 event.

By accessing or using any of our websites or services, you acknowledge that you have read, understood, and agreed to this Policy.

For any questions, you can contact us at [email protected].
The latest version of this Policy is always available at:
https://stlflix.com/privacy-policy/

2. Controller of your Personal Data

For most data processing activities, STLFLIX acts as the Data Controller, meaning we determine the purposes and means of processing your Personal Data.
In some cases, such as payment transactions, other companies (e.g., Stripe, PayPal, or Hotmart) may also act as Controllers, each responsible for the data they process under their own privacy terms.

3. How we collect your Personal Data

STLFLIX collects Personal Data from several sources, including:

• Data you provide directly, such as when you create an account, make a purchase, contact support, or participate in promotions.
  
  
• Automatically collected data, such as device and browser information, IP address, and activity logs when you access our websites.
  
  
• Data obtained from partners, such as payment processors, affiliates, or promotional collaborators, for operational purposes.
  
  
• Publicly available data, such as information shared on social networks or public profiles, when relevant to our services.
  
  

4. Types of Personal Data we process

Depending on your interaction with us, we may process the following categories of Personal Data:

• Identification and contact data: name, email, phone number, address, and country.
  
  
• Payment data: transaction identifiers, payment method details, and billing information (note: STLFLIX does not store full credit card details).
  
  
• Account data: username, preferences, and subscription details.
  
  
• Usage data: navigation patterns, download activity, device information, and browser data.
  
  
• Marketing and communication preferences: opt-ins, survey responses, or promotional participation.
  
  

5. Purpose of processing Personal Data

We may process your Personal Data for the following purposes:

• To process orders, payments, and generate invoices or confirmations;
  
  
• To provide access to purchased plans, services, or benefits, including STLFLIX content, STL-AI credits, or partner coupons;
  
  
• To comply with legal, fiscal, and contractual obligations;
  
  
• To communicate with you about your account, purchases, updates, or relevant offers;
  
  
• To analyze performance, usage behavior, and user preferences to improve our products, services, and user experience;
  
  
• To detect, prevent, and investigate fraud or security issues;
  
  
• To display personalized marketing and promotional communications, when permitted by your consent or legitimate interest.
  
  

Processing is carried out under lawful bases such as:
(i) performance of a contract,
(ii) compliance with legal obligations,
(iii) legitimate interest, or
(iv) your explicit consent when required.

6. Children’s Privacy

STLFLIX platforms are not directed to individuals under the age of 18.
We do not knowingly collect Personal Data from minors. If we become aware of such collection, we will delete the data immediately.

7. Data sharing and third parties

We do not sell your Personal Data.
However, we may share it with trusted third parties in the following situations:

• Payment processors: Stripe, Hotmart, PayPal, or similar services.
  
  
• Technical and hosting providers: cloud storage, database management, and email delivery services.
  
  
• Partner brands: such as Creality, Polymaker, or Porima, solely for delivering benefits, coupons, or product support related to your purchase.
  
  
• Authorities or regulators, when legally required or to protect our rights.
  
  

All partners and service providers are contractually required to comply with privacy and data protection standards consistent with this Policy and applicable laws.

8. International data transfers

STLFLIX operates internationally. Therefore, your data may be transferred, stored, or processed in countries other than your own, including the United States and European Union.
Whenever such transfers occur, we ensure that appropriate legal safeguards are in place — such as contractual clauses or equivalent mechanisms — to protect your Personal Data in compliance with LGPD and GDPR requirements.

9. Data retention

We retain your Personal Data only for as long as necessary to fulfill the purposes described in this Policy or as required by law.
After this period, data is securely deleted or anonymized.

10. Security of your Personal Data

We use administrative, technical, and physical safeguards to protect your Personal Data against unauthorized access, loss, or misuse.
Only authorized personnel may access your information, and all are bound by confidentiality obligations.

If you suspect any security incident, please contact [email protected] immediately.

11. Your rights

In accordance with Brazil’s LGPD and other data protection laws, you have the right to:

• Request confirmation of whether we process your Personal Data;
  
  
• Access your Personal Data;
  
  
• Request correction of incomplete or inaccurate data;
  
  
• Request deletion of unnecessary or unlawfully processed data;
  
  
• Withdraw consent at any time;
  
  
• Request data portability to another provider;
  
  
• Be informed about public or private entities with whom we share your data;
  
  
• Request information about the consequences of refusing consent.
  
  

To exercise these rights, contact us at [email protected].
For your security, we may require proof of identity before fulfilling your request.

12. Cookies and similar technologies

We use cookies and similar tools to ensure website functionality, enhance user experience, analyze usage, and personalize content.
You can manage your cookie preferences at any time through your browser settings or via the privacy icon on our website.

Types of cookies used

• Essential cookies: required for core website operation.
  
  
• Performance cookies: help us analyze site usage and improve functionality.
  
  
• Functional cookies: remember preferences and enhance usability.
  
  
• Advertising cookies: used to display relevant ads and measure effectiveness.
  
  

For more information about cookies, please visit the Cookie Policy section on our website.

13. Policy updates

STLFLIX may update this Policy from time to time to reflect legal, regulatory, or operational changes.
The latest version will always be available at:
https://stlflix.com/privacy-policy/
We encourage you to review it periodically.

14. Governing law and jurisdiction

This Policy is governed by the laws of the Federative Republic of Brazil.
Any disputes arising from it shall be submitted to the Courts of Joinville, State of Santa Catarina, Brazil.

Controller: STLFLIX PRODUTOS DIGITAIS LTDA
CNPJ: 43.939.351/0001-75
[email protected]
https://stlflix.com/privacy-policy/